After researching and analyzing the leadership and strategic and customer-centricity dimensions of your chosen organization, develop and submit the fourth phase (i.e., Measurement, Analysis and Knowledge Management) of your organizational assessment. You will do so by considering and addressing the MBNQA criteria and related constructs highlighted in the Organizational Assessment Template.
Phase 4 of the Organizational Assessment will contain the following MBNQA components:
Project purpose and introduction
Chosen organization presentation
MBNQA Criterion 4: Measurement, Analysis and Knowledge Management
In addition to developing the project incrementally by writing and submitting the necessary project sections, much of this work involves interviews with leadership and functional management within the chosen organization.
Support your statements with evidence from the Required Studies and your research. Cite and reference your sources in APA style.
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